FAQ / Häufig gestellte Fragen
4. customer account
How do I create an account?
There are 2 ways to create a customer account:
1. without placing an order
Click on the "Log in" symbol at the top right of the page. Here you have the option of registering.
2. during the purchase process
When you call up your shopping basket and click the "Checkout" button to pay, you will be asked to log in or enter your details. If you are not yet registered, a customer account will be created automatically during the purchase process. This will be confirmed to you by e-mail.
How can I change my password?
Click on the "Log in" symbol at the top right of the page. Once you have entered your e-mail address and password, you can view and change your password.
If you have forgotten your password, please click on "Forgot your password?" when logging in. You will then receive a link to create a new password.
How can I log out?
By clicking on the "Log out" field (top right).
Will my personal data be treated securely?
Your data will be treated confidentially and in accordance with the applicable German laws. Your data will never be passed on. Further information can be found under the menu item Data protection.